Start with the cause, not just the stain
Water appearing inside a property does not always reveal where it entered. Safehouse Maintenance Services Ltd can arrange roof investigations, repairs and replacement works for homeowners, landlords and managed properties across London and Southern England.
We consider the reported problem, the roof and access requirements before proposing the work. For planned projects, the quotation should identify the agreed scope and any access equipment required, rather than leave those details to be resolved after work starts.
Roofing and associated work
Clear access arrangements matter
Roof height, neighbouring buildings, parking and shared access can all affect the work. Tell us whether the property is occupied and whether another managing agent, freeholder or neighbour needs to be involved. We will discuss the access arrangements and proposed next step.
For an active leak, contact the team by telephone. Do not climb onto a roof to obtain photographs.
Arrange a roofing assessment
Send the postcode, building type and photographs taken from a safe location. Tell us when the leak occurs and whether previous repairs have been attempted.